6.2 The presentation of self in everyday life
Goffman also promoted the idea that
emotions were created through taking the viewpoint of the other, but to a much
smaller degree than Cooley; he was more concerned with embarrassment than
shame. But Goffman showed the connection between embarrassment and taking the
viewpoint of the other more than Cooley and definitely to a greater degree than
Mead, by giving a large number of examples. Goffman (1959/1990) uses a figure
called “Everyperson” who is desperately worried about ones self image in the
eyes of others. “Everyperson” always tries to present himself from ones best
side. Goffman also made an important sociological point about embarrassment,
which, in his opinion, had to do with having committed some kind of offence.
Embarrassment could arise whether the “offence” was real or not; it might
simply be an anticipated offence or just a fantasy. Furthermore, the person who
feels embarrassed may disregard how commonplace the offence might seem to an
outside observer.
Goffman focused primarily on the
micro world of emotions and relationships, and this is the foundation of his
whole approach. Social Science is traditionally more concerned with behavior
and cognition. Goffman realized (Scheff 2006) that conventional social and
behavioral science was blind to emotions and relationships. Consequently, he
tried to attack the problem by making the invisible (backstage), visible. To do
this he had to create a new vocabulary and a new point of view. He realized
that most people live in the world of “everyday life”. In this everyday life a
lot of our time and energy is devoted to relationships and emotions. In his
work on relationships, Goffman was especially concerned with the emotions of
embarrassment and shame, and with loneliness, disconnectedness, and alienation.
Goffman adopted Cooley’s idea of the
“looking-glass self” and took it a step further; he added a fourth step to the
three mentioned by Cooley above by focusing on how we use the emotions we have.
His conclusion is in my opinion that we most of the time use a lot of energy
trying to avoid some emotions and cultivating others. We suppress emotions that
we perceive as signs of weakness, and exaggerate emotions we believe give the
impression of strength. Goffman was concerned with the words and gestures we use
as signs and symbols. In Interaction
Ritual (Goffman 1967/2006) he writes:
The human tendency to use signs and symbols means that evidence of
social worth and of mutual evaluations will be conveyed by minor things, and
these things will be witnessed, as will the fact that they have been witnessed.
An unguarded glance, a momentary change of voice, an ecological position taken
or not taken, can drench a talk with judgmental significance. Therefore, just
as there is no occasion of talk in which improper impressions could not
intentionally or unintentionally arise, so there is no occasion of talk so
trivial as not to require each participant to show serious concern with the way
in which he handles himself and the others present (Goffman 1967/2006: 33).
Kaare T. Pettersen
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